FAQ


  • In which mobile do I install the application?
    • In the mobile to be located (i.e. your kid's mobile)

  • Which mobile phones are compatible?
    • SMS Mobile Tracking System SMS Mobile Tracking System SMS Mobile Tracking System
    List of compatible mobiles

  • Who can locate?
    • Only the authorised contacts can locate.

  • Is it necessary to have internet access in the mobile to be located?
    • Yes, but application will access internet ONLY when being located by another phone, using less than 1Kb!

  • Does the mobile know when it's being located?
    • No, the mobile is not disturbed when located.

  • How much the SMS costs?
    • Both SMS (sending SMS and its reply with localization) are just normal SMS without any aditional cost.

  • Does the searched mobile need integrated GPS?
    • It works with and without GPS. But if the mobile has GPS the accuracy is better.

  • What about the location accuracy?
    • With GPS: 5 meters
    Without GPS, at urban area: 500 meters
    Without GPS, at rural area: 2 Km.

  • How do I install the application?
    • Download the application from the download page.

  • How long is the FREE trial period?
    • You have TWO WEEKS of FREE trial period.

  • After sending the SMS from an authorized mobile I do not receive any answer. Why?
    • If there is no SMS reply, most likely is because internet setup is not correct. Please see the example figures to setup your own operator Internet/GPRS/3G connection:

            

  • Contact us for any question!

List of compatible mobiles

Windows Mobile ®

All models with Windows Mobile (most of HTC)

BlackBerry ®

DondeEsta™ version for BlackBerry is Beta. We are working to fix all reported bugs

Symbian ® S60

List of Symbian ® S60 models:

Nokia: 3250, 5230, 5233, 5235, 5320 XpressMusic, 5500 Sport, 5530 XpressMusic, 5630 Xpress Music, 5700 XpressMusic, 5730 XpressMusic, 5800 XpressMusic, 6110 Navigator, 6120 Classic, 6121 Classic, 6122c, 6124 Classic, 6210 Navigator, 6220 Classic, 6290, 6650 Fold, 6720 Classic, 6730 Classic, 6788, 6790 Mako, C5, C6, E50, E51, E52, E55, E60, E61, E62, E63, E65, E66, E70, E71, E72, E75, E90, N70, N71, N72, N73, N75, N76, N77, N78, N79, N80, N81, N82, N85, N86, N90, N91, N92, N93, N95, N96, N97, N97 Mini, X6 Samsung: GT I7110, GT I8510 Innov8, GT I8910 Omnia, SGH G810, SGH I450, SGH I550, SGH I560, SGH L870 Sony-Ericsson: G700, G900, M600, M608, P1i, P990, U1 Satio, U5 Vivaz, U8 Kanna, W950, W958, W960